INFO

Your Privacy

Any information collected here is kept private.  I do not use your info for any purpose other than contacting you, and sending out opt-in notification for pipe availability.

No refunds are given for custom pipes, and commissioned pipes.  Once you order custom order a pipe it goes on the ‘pipes to build’ list, and I purchase wood and stem material for it.  

Pipe build time estimates are just that, estimates.  Many factors can cause my given estimates to change.  For example, when I give an estimate of 12 weeks, it might be 12 weeks, or it might be a few weeks shorter or longer.  Briar is not the type of wood you get at the local hardware store.  It is a seasonal wood, and with too many fly by night carvers now a days popping up, briar has become a bit harder to get in a timely manner.  

Defective pipes will be repaired, or replaced.  However due to the personal nature of pipes, returns are NOT accepted on any pre made, or custom pipe. 


90 Day Warranty

Many factors on your end can cause a pipe to not smoke well, moist tobacco, incorrect packing, incorrect lighting, incorrect smoking, etc.  But if you get a pipe that has inherent problems, for example, small air hole, cracked bowl, cracked stem, obstructed passages, etc.  I will correct, or if needed replace it free of charge, for the first 90 days from the date of purchase.  This does not include damage caused by the buyer, or smoker.  You have to ship it to me at your cost, I will ship it back free of charge to you.




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